Frequently Asked Questions
Do you have a question about our STD tests or something else? View the frequently asked questions (FAQ) here or contact us.
Can I only order an STD test if I am a student?
No. Anyone can order our STD tests, even if you are not a student. The reason we focus on students is because our experience has shown that students are a high-risk group with a relatively high incidence of STDs. Our goal is to help and keep as many people free of their STDs as possible, which is why we made this choice. But don't worry: everyone can use our STD tests!
Where can I see the result?
You can view the results of your STD test anonymously on our website. Enter the unique code you received in your confirmation email on the results page. This can generally be done within 4 working days after sending to the lab (keep in mind that most mailboxes are emptied at 5 p.m. when sending).
How soon will I be notified?
You will receive an email when your test result is known. The results are known within 4 working days and you can view them anonymously via our results page.
Do you ensure discreet shipping?
Yes, this is of great importance to us. The shipping material is not transparent and there is no text on it that shows that you ordered an STD test (so also our name is not on it).
Do I have to be registered with StudentArts?
No. StudentArts is a general practice for residents and students in Groningen. SoaStudentArts was conceived and implemented from this practice, so that you are assured of high-quality test quality. You do not need to be registered with this practice to use our STD tests: anyone can order our STD tests.
What do you offer as a treatment in the event of a positive test?
If you test positive, our first advice is always that you contact your doctor. Your GP probably knows your (medical) situation best and he/she can provide you with the right treatment and aftercare. If you find that annoying to do, you can order medication from us immediately after a positive result. Which medication that is depends on which STD you appear to have and on which body location you have tested.
Chlamydia in women is treated with doxycycline 100 mg 1 tablet twice a day for 7 days (unless you have only been tested positive orally, in which case you will receive azithromycin 500 mg 1x 2 pieces once).
Chlamydia in men is treated with azithromycin 500 mg 1x 2 pieces once (unless you have tested positive anal, in which case you will receive doxycycline 100 mg 1 tablet 2 times a day for 7 days).
In some cases, for example if there is also a gonorrhea infection or certain allergies, additional or different medication will be required. In the case of allergies, the pharmacy will ensure that you receive the correct treatment, and if you test positive for gonorrhea, we recommend that you contact your GP to obtain the correct treatment.
Where can I go with a complaint?
We do our utmost to help you as best as possible, but it is of course possible that you are not satisfied with something. We think it is important that you are heard and helped as quickly and properly as possible. If you have a complaint, you can send an e-mail (with a complete and clear description of your complaint) to info@soastudentarts.nl. Then your complaint will be answered within 14 working days. View on this page For more information.